一、 Slow internet speed/video, image loading failure/inability to display messages, etc 1. Try switching nodes. Due to maintenance or peak congestion, the speed and stability of nodes may fluctuate. 2. Try switching between WiFi and 4G. Telecommunications operators may experience fluctuations in their networks. 3. Turn off 5G and use 4G. Due to the instability of 5G networks, some regions may experience unstable 5G networks/signals. 二、 After enabling VPN, there is no network and accessing the network fails 1. Try switching nodes. The original node may be under maintenance. 2. Close the app and reopen it. 三、 IOS devices have a memory limit of 15MB when using VPN connections. When the VPN uses more than 15MB of memory, it will automatically disconnect Solution: It is recommended to upgrade the iOS system to iOS 15 or above, and the memory limit will be increased from 15MB to 50MB. Note: This memory limit is set by Apple itself. You can search for "iOS VPN connection 15M limit" on the network to learn more. 四、 How to use the treasure box to speed up the visit to overseas Tiktok Some users reported that they could not open Tiktok after using Treasure Box Acceleration, because Tiktok would identify whether the phone card of the mobile phone was a phone card in Chinese Mainland. Once identified, even if the VPN agent was used, they could not watch Tiktok, which had nothing to do with the acceleration itself. If you need to watch Tiktok, you can follow the steps below: 1. Unplug the SIM card (mobile phone phone card) of the mobile phone, do not insert the domestic mobile phone card, and Apple users will exit Apple ID at the same time (Apple mobile phone users, go to Settings - General - Language and Region - Region to select a region other than Chinese Mainland, and it is recommended to select the United States or Japan, because the Hong Kong region does not operate Tiktok due to its own country restrictions, so it can still not be viewed after connecting to Hong Kong) 2. Open the treasure chest to accelerate and use US or Japanese nodes (global mode is preferred) 3. Open Tiktok and wait patiently for a few seconds before you can use it (if prompted to log in, follow the prompts to log in to your account) If it still cannot be used, please restart TikTok or restart your phone 一、网速慢 / 视频、图片加载失败 / 消息无法显示等 1.尝试切换节点。由于维护,或高峰期拥堵等原因,节点的速度、稳定性,有可能出现波动。 2.尝试在 WiFi 和 4G 之间切换。电讯运用商的网络会出现波动。 3.关闭 5G,使用4G。由于 5G 网络还不太稳定,某些地区的 5G 网络 / 信号都会存在不稳定的情况。 二、开启 VPN 后,没有网络,访问网络失败 1.尝试切换节点。原有节点可能正在维护。 2.关闭 App,重新打开。 三、iOS 设备在使用 VPN 连接时,有 15M 的内存限制,当 VPN 使用的内存超过 15M,就会自动断开连接 解决办法:建议升级 iOS 系统 到 iOS 15 或以上,内存限制会由 15M 提升至 50M。 注意:该内存限制,是由 Apple 自身制定的,您可以在网络搜索“ iOS VPN 连接 15M 限制”,以了解更多。 四、如何使用宝箱加速访问海外抖音(Tiktok) 部分用户反馈使用了 宝箱加速 后依旧打不开 Tiktok ,因为 Tiktok 会去识别手机的电话卡是否为中国大陆电话卡,一旦被识别,就算是使用了 VPN 代理也一样无法观看 Tiktok 的,和 狗急加速 本身无关。 如果您需要观看 Tiktok ,可以按以下步骤操作: 1.将手机 sim 卡(手机电话卡)拔掉,不要插入国内手机卡,苹果用户同时退出Apple ID (苹果手机用户,到设置-通用-语言与地区-地区 选择一个非中国大陆的地区,建议选美国或者日本,因为香港地区因本身国家限制没有运营 Tiktok ,所以连接香港后依旧不能观看) 2.打开 宝箱加速 ,使用美国或者日本节点(优先选用全局模式) 3.打开 Tiktok 耐心等待几秒钟,就可以使用了(若提示登陆,按照提示登陆账号即可) 4.若还是无法使用,请重启 TikTok 或者重启手机